Nicole helps brand-clueless business owners define their brand identity. The result is an amazing new level of emotional connection with their customers. She explains how you can quickly take control of your brand image in three simple (and fun) steps. Find out how to build customer loyalty like the big brands on today’s episode.

Max Hamm is here to share with you some common sales-killing phrases you want to avoid in your sales copy and interactions with prospects and customers. You’ll be surprised at how harmless some of these phrases may sound… yet those sneaky devils have the power to sabotage your entire sales campaign.

These are common mistakes that most employers never share with freelancers. Abbey decided to share her notes and help copywriters understand how to do better to land the gig. In this episode, you’ll learn 6 more tips on how to be professional and assess what the client needs so you can get the job.

If you’ve been in the freelancing game long enough, you know exactly what it’s like to be turned down for a gig with no explanation at all. In this episode, you’ll learn how to increase your chance of landing a gig and why talent is only one small factor in the whole job application process.